Returns and Refunds
We will be happy to offer a refund, please contact us within 10 days of receiving your order by emailing firstname.lastname@example.org. We will provide you with the full return address. All items must be returned in their original condition within 30 days.
Once the items have been received back and we are satisfied with the condition, a refund for the item price will be processed via your original payment method (note: this does not include shipping costs).
Buyers are responsible for all return shipping costs and any other additional charges. If the items are returned damaged then the buyer assumes responsibility for the loss.
Please wait 14 working days after your expected delivery date before contacting us about a missing parcel.